1、 Receipt of goods
That is when you receive the goods, please open the package and check the goods according to shipping lists are complete, accurate, intact, before they sign. If the goods are found damaged, omissions, errors, etc., be sure in the case of the presence and service delivery personnel department handle.
2、Precautions
If the distribution of goods caused damage or partial loss problems occur, be sure to raise the spot at the time of receipt, delivery personnel required to provide written proof; otherwise we will be difficult to coordinate compensation and distribution companies.
3、 Return service processes
Quality problems found in the course of normal use, please contact by telephone service in advance, tell your order number and return reason, upon acceptance of service personnel to confirm compliance with return conditions to return the goods to the service center, we will follow up the matter as soon as possible for you to return.
4、 Returns standard
If any of the following situations, do not provide return service
⒈ product had been subjected to abnormal use; ⒉ unauthorized repair, misuse, neglect, abuse, accident, alteration; ⒊ improper installation, acts of God, normal wear and other products; ⒋ packaging goods to be returned incomplete, the accompanying accessories and incomplete information; ⒌ beyond the return period; ⒍ indicate not refundable discounted items, gifts not return range, shall not be returned; ⒎ stop selling products outside the notice period returned, not returned. ⒏ not get in touch with the service center before return.
5、 Returns ways
By our after sales service center after confirming that the return conditions are met, please use original packaging with the goods manifest (noted on the inventory list return reason, if there is no manifest, please attach a note with your name, address, telephone number, email, order number, and returns list of reasons)
Together with the goods mailed. Mailing addresses are as follows:
Address: economic development zone, Sheshan, Songjiang, Shanghai tianma
Zip code: 201600
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